Returns & Exchanges

At Sub Pop Mega Mart, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the delivery date.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original condition, unworn, and with all tags or packaging intact before starting the process.

• 2.
  Contact Support

  Send an email to our customer service team with your order number and the reason for your return to receive a return authorization.

• 3.
  Pack and Ship

  Securely package the items and use the provided shipping label or your preferred carrier to send the package back to our warehouse.

• 4.
  Receive Refund

  Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days to your original payment method.